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Jet2 Cancel Return Flight


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#1 Gala Tartan Army (Borders)

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Posted 30 July 2014 - 06:12 PM

Just had the bombshell from Jet2 that they have cancelled their Monday flight to Newcastle after the game . That is after we have booked hotel , transfers,  insurance and even Robert's bus . Anyone else been been shafted by this mob . Any suggestions how to get back to Newcastle on the Monday or Tuesday  ?



#2 scottincarlisle

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Posted 30 July 2014 - 08:20 PM

Just had the bombshell from Jet2 that they have cancelled their Monday flight to Newcastle after the game . That is after we have booked hotel , transfers,  insurance and even Robert's bus . Anyone else been been shafted by this mob . Any suggestions how to get back to Newcastle on the Monday or Tuesday  ?

 

Surely they'll offer an alternative return airport & transfer you back to Newcastle ?


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#3 DeeRus

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Posted 30 July 2014 - 08:25 PM

 
Surely they'll offer an alternative return airport & transfer you back to Newcastle ?


Similar happened to us with Ryanair

Would need to google it but Im certain they are obliged to offer you alternatives - with Ryanair we'd booked returns from Liverpool but got swapped to Prestwick to replace the cancelled flight, even though it was double the price!!

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#4 Gala Tartan Army (Borders)

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Posted 30 July 2014 - 08:49 PM

Aye the alternative offered is Sunday flights back before the game kicks off . This will teach me to book early . Anyone know how to find out when Easyjet flights come on for Oct 15 , Have to get back to Newcastle cos that's where the car will be left .



#5 Robroysboy

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Posted 30 July 2014 - 09:41 PM

Aye the alternative offered is Sunday flights back before the game kicks off . This will teach me to book early . Anyone know how to find out when Easyjet flights come on for Oct 15 , Have to get back to Newcastle cos that's where the car will be left .


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#6 peever1745

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Posted 30 July 2014 - 09:48 PM

Easy Jet only fly from Newcastle on a Saturday,Sunday and a Tuesday to Faro.At the moment you cant book past next March on their site.I will enquire tomorrow for you as my nephew works for Easy Jet.


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#7 Gala Tartan Army (Borders)

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Posted 31 July 2014 - 07:40 AM

Thanks peever that would be great  . Not too sure about legality of Jet2 as they won't allow us to cancel the flight out only the Sunday one back despite the fact they are leaving us stranded and the booking was all on the one contract note .



#8 peever1745

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Posted 31 July 2014 - 08:28 AM

Thanks peever that would be great  . Not too sure about legality of Jet2 as they won't allow us to cancel the flight out only the Sunday one back despite the fact they are leaving us stranded and the booking was all on the one contract note .

Im sure you could take them to court over them not fulfilling their contract with you.


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#9 wanderer

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Posted 31 July 2014 - 11:18 AM

Jet2 should be ATOL Protected, so should get a full refund or a alternative offered.

 

Easyjet flights will probably not go on sale until either the end of the year or round about March next year (I know they can vary with them releasing a number of beach destinations a lot sooner than city flights)


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#10 scottincarlisle

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Posted 31 July 2014 - 02:43 PM

We are on Jet2 from Manchester from Sat - Tues flights if that's a help in re-booking.


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#11 Gala Tartan Army (Borders)

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Posted 31 July 2014 - 02:52 PM

Cheers Wanderer , refund on the Sunday flight from Newcastle that is cancelled but Jet2 are refusing to give refund or let us change flight going out . So that we would have to go out via Newcastle and back via say Edinburgh . How are we meant to pick up the car ?  Ideally we would be happy to pay the dearer tickets to and from Edinburgh and stay the extra day but Jet2 are refusing to refund the Newcastle ticket and let us rebook .



#12 Gala Tartan Army (Borders)

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Posted 01 August 2014 - 12:52 PM

Took me two days phone calls but finally persuaded Jet2 to switch us from Newcastle to Edinburgh . Thanks for all your advice lads, much appreciated.



#13 scottincarlisle

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Posted 01 August 2014 - 04:11 PM

Took me two days phone calls but finally persuaded Jet2 to switch us from Newcastle to Edinburgh . Thanks for all your advice lads, much appreciated.

 

Good stuff & well done. 


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#14 Gala Tartan Army (Borders)

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Posted 01 August 2014 - 05:49 PM

Thanks Scott